Power Surge, Reversed Polarity, Power Supply plugged in the wrong way
This is a frequent occurence - particularly plugging the power lead in the wrong
way around. Despite the shape of the molex connector, the cheaper versions are often
made of soft plastic and can easily be plugged in incorrectly. Often this results in
the drive appearing totally dead with no noise coming from the motor and an
unpleasant burning smell. Similar faults occur when a mains power surge can damage
the computer motherboard and hard drive circuitry. Immediately unplug the computer
from the mains supply and withdraw the hard drive to a safe place until recovery can
Recent Recovery News...
SCSI Data Recovery, We recover from all types of SCSI Server, SCSI Raid and SCSI Hard Disk Drives. Files can be recovered from Server Raid5 array failures and when the disk does not spin up and remains silent when powered. We also can transfer data from old SCSI drives to more modern media such as CD DVD or Hard Disk. This is particularly requested from old Apple Mac computers. So just email or call us for a quote. Most jobs are solved in 1 to 2 days..
DELL Laptop Toshiba HDD Windows problem, We recover from Laptop SATA 2.5 inch laptop hard disk drives - here is a typical example from Dell XPS M1530 using Toshiba MK3252GSX 320GB HDD we received recently. The problem started when the programs like IE and word were not responding, i.e. they were frozen. The keyboard could not control anything. Switched off the computer and re-booted but after the initial Windows start up it would not go into my normal desktop mode - only entered safe mode. When next re-started, it automatically went into check disc mode !! This then screwed everything up because then there was a flashing cursor on a black screen. The drive was taken out and tried to access from another computer (treating it as another drive) but the disc couldn't be read. We successfully extracted the data from the disk to a new Windows USB disk, so call or email us now for a quote..
G-Tech Disk Drives, We recover from the G-Speed drive made by G-Technology (Hitachi). These drives usually can be configured in Raid 5, but also as mirror and striped arrays (Raid 0, Raid 1). Often used on Apple Mac's but also Windows PC. We can recover files and folders no longer shown on the desktop or in the finder/explorer. We recently did a job for a National Broadcaster to recover vital olympic footage in 2 days. So if you have a problem or trouble call or email us for data recovery from the G-Speed drive..
Recover / retrieve files in the following situations
- Drive remains silent when powered up or switched / turned on
- UNC Uncorrectable Data Error - especially Maxtor SATA
- Mains Power Surge
- Reversed power polarity / voltage from incorrectly plugging in power leads or
- Fix Broken Pin or Pins on the Data Cable IDE SATA SCSI Connector
- Corruption of file systems FAT
- Corrupt Files
- Recycle Bin emptied or files were deleted without Recycle Bin
- Hardware or software failures
- Power failure
- HDD (Hard Disk Drive) not recognised in BIOS, computer not detecting
- Virus attack
- Formatted Hard drives
- System shutdown
- Partitioning or boot-up sector problems
- Controller pcb Board failure / burnt
- Disc drive making repeated creaking sound particularly Fujitsu & Toshiba
- No spin on diskdrive motor
- Forgotten or Lost Password removal from Hard Disk.
What happens when we repair a Hard Drive / Hard Disc / Hard Disk?
Apex Technology provide a Professional Hard Disk Drive Repair and Data Recovery
Service. We have the specialist hardware to fix your HDD HardDisk / HardDisc /
HardDrive and recover the data from the drive. Although the harddisk undergoes
repair, we never recommend using them again for data storage.
Usually by the time a HDD hard drive reaches us it is the last chance to recover the
data from it. The hard disk undergoes repair purely to extract the data from it. We
repair all types of faulty hard disks electronic, software, virus, firmware problems.
We repair Desktop & Laptop Notebook Hard disk drives IDE ATA drives, Serial-ATA
SATA drive repairs.
When is it time to call a specialist Hard Disk Drive Repair Centre?
There are various faults that you may observe during the harddrive or harddisc
operation. Discs can go faulty, we have seen many cases including smoke, firmware,
We recover data in the UK from the following Hard Disks
Western Digital, Fujitsu, IBM, Hitachi, Toshiba,Quantum, Seagate, Lacie, Conner,
TEAC, Samsung, Kalok, Iomega
Hard Disk Drive Motor Failure
The motor spins usually between 4200rpm upwards to around 15000rpm in todays
higher end desktop drives. It is precisely controlled to enable synchronisation for
reading the data off the platters. It fails in two main ways. The first is fairly
obvious, it simply doesn't spin or won't start. Perhaps due to a power surge, spark
or incorectly plugging the power lead in. You can usually feel a slight vibration or
hear a humming sound on the drive when it powers up. If you can't then it is likely
the motor isn't spinning. Erratic speed variations of the motor may cause the drive
to take an extended period of time to come to the 'Ready' state. Prolonged or
repeatedly powering the drives could well cause further damage. Disconnect the drive
and give us a call for recovery of the data from the drive. Again, do not run
'software' recovery programs in this state. They cause Disk I/O read / writes, and
this places increased stress on the heads, which causes errors to be written to the
disk, further decreasing the chances of data recovery.
Hard Disk Drive not seen in BIOS
You may wonder what the BIOS is? BIOS stands for Basic Input/Output System and in
simple terms it provides a set of instructions to your computer, telling it how to
start, and interface to the first 'Boot' device. When it has reached the first boot
device, it can receive further instructions from there, and eventually load your
operating system. During the start-up, the BIOS may have failed to detect the Hard
Drive, and therefore is not shown. First check all connections and try again.
If it still won't work, then the recognition failure may be caused by a number of
factors, eg corrupt boot sector, however, at startup on your computer you can tell
whether the drive is being seen by the system BIOS. Power up the computer, and look
for the on-screen instruction to tell you how to enter the BIOS. Usually this is
achieved by pressing F1, F2 or DEL keys. Examine the menus for options on viewing the
BIOS IDE peripheral setup and set your BIOS to automatically detect IDE drives. On
some BIOSes there is an option to "automatically detect hard drives now". If you run
this option and the computer 'hangs' or appears inactive for a a minute or more then
it is likely that your Hard Disk Drive had failed to be recognised by the system
Repair / Recover from following Operating File Systems
Data recovery for FAT FAT32 and NTFS file systems.
Linux with EXT2fs, EXT3, XFS, reiserfs & jfs filesystems on standalone & RAID
Recover from partitions, even if the boot sector or FAT has been erased or
Recover files with the original time and date stamp
Recover files on network drives
Recover from all Win 95, Win 98, Win ME, NT 4.0, Windows™ XP and Windows™
Hard Drive Data Recovery & File Repair News..